How do I register?
One can register by clicking on â€œSign in/Registerâ€ link on the homepage. Please provide your information in the form that appears.
How do I order ?
– Sign into your account- Set your delivery location- Find the items you want to buy by searching /browsing our departments.- Add all the items you wish to purchase to your basket with the â€œAdd to Cartâ€ button- Click on “Checkout”- Enter your shipping information and select that address- Choose your delivery date and slot- Enter your payment information and click the â€œContinueâ€ button to complete the transaction.
Can I change my delivery address after placing the order?
No, you cannot change your delivery address after your order is been placed. If you wish to cancel your order and place a new one.
Can I change my delivery slot after placing the order?
Delivery slot cannot be changed once the order is placed. In case of an urgent requirement of change of the slot, please contact our Customer Support team and we will try our best to accommodate your request.
How do I add or remove products after placing my order?
Once your order is placed you will not be able to make changes in your order.
How do I check status of my order?
You can check the status of your order by going to My Account > My Orders > Check if your order is processing or completed.
What is the minimum order for delivery?
Rs 500 is minimum order we pick order, order over Rs. 1000 is always Free shipping.
How do I know If my order is confirmed?
When you have successfully placed an order, you will see an order confirmation page. You can also check by going to My Account > Order History to see your order details.
How do I know If products from my order are unavailable?
When a product from your order is unavailable, you will receive a Call/E-mail from our Customer Care.
What do I do when I donâ€™t receive some products in my order?
We try to ensure availability of all products on our website. However due to unforeseen issues as explained previously, there is a possibility that we may not be able to supply a product after it was ordered by you. Our customer care team will Call/E-mail to inform you about the products that cannot be delivered.
What are the modes of payment?
You can pay for your orders using the following modes of payment.
a) Cash on delivery
b) Credit and Debit cards (VISA/Master card/Maestro Card)
c) Food Coupons (Sodexo passes on delivery), Limited Areas only.
Are there any hidden charges?
All the products listed on the website will be sold at Indian Rupees either at MRP (Inclusive of all taxes) or at an Offer/Discounted price with taxes, unless and otherwise specified.
Prices of fresh produce, meat, fish, & poultry products may change. There could be differences in ordered prices & the final invoice amount. Please pay as per the final invoice handed over to you at the time of delivery.